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When you place an order, you will receive an automatic email confirming receipt of your order, and then an automatic confirmation of payment receipt upon payment. Only when we confirm receipt of full payment and all order details, then we will send you final confirmation (“finalized”) from our sales team as to accept your order.

Confirmation will be within 3 hours, same day of receipt, if order is received during our working hours, Mon to Sat, 9am to 6.30pm Hong Kong time. Otherwise confirmation is on the next working day.

If you do not receive our final confirmation within this time range, please contact us immediately. +852 62222692 / order@anglochinese.com